(A computer consultant incorporated in the State of California as Evolutionary Software Systems.)

Computer Scientist

Evolutionary Software Systems

• Skills and Services Overview
• Resume Summary
• Work Experience Detail
  • Access San Francisco
  • West Coast Live
  • Wells Fargo Bank
  • Charles Schwab & Company
  • DMR Consulting Group
  • Pacific Bell
  • Educational Testing Service
  • Mervyn's
  • Stanford University Hospital
  • Qronos Technology
  • Amdahl Corporation
  • CitiCorp Savings
  • Qume Corporation
  • Wadsworth Electronic Publishing Company
  • Crocker National Bank
  • Auerbach Associates
  • University of California Berkeley Extension
  • Levi Strauss & Company
  • Bank of California
  • Tymshare Transaction Services
  • Tesseract Corporation
  • United Air Lines
  • Arthur Andersen & Company
  • Illinois Institute of Technology
  • Computer Sciences Corporation
  • Computax Corporation
  • University Computing Company
• Education
• Professional Organizations
• Code of Ethics
• Partial Skills Cross Reference
• Glossary
• Contact Information
• Download Instructions

Skills And Services Overview

Summary

Michael Faklis, the Principal of Evolutionary Software Systems, with over 25 years of professional experience consulting in the design, implementation, and management of software projects.

Accomplishments

• Built and administered Internet presence for public radio's West Coast Live radio show. Facilities included World Wide Web site, RealAudio archive, Anonymous FTP site, mail lists, auto-reply mail filters, domain consisting of a mix of NT Servers, PCs and Macintoshes, and e-mail support for the show's staff.
• Migrated mainframe applications to a PC based network for Educational Testing Service, utilizing TCP/IP running under a Banyan Vines back bone. Provided second level technical support for workstations. Troubleshooting on Banyan Vines and Novell NetWare networks.
• Developed client/server applications linking Oracle programs running in UNIX to mainframe IMS and CICS applications for Pacific Bell.
• Developed network applications linking mainframe and personal workstation processes, for Stanford University Hospital, utilizing TCP/IP running under a NetWare v3.11 back bone. Provided second level technical support for Finance Department's workstations.
• Designed and implemented regression test systems for Pacific Bell, Charles Schwab & Company, Amdahl Corporation, and United Air Lines.
• Designed and prototyped a Windows based Help Desk support system for Pacific Bell. This system would track technical support calls, and was designed to integrate an inference engine to help diagnose problems.
• Designed and implemented an object oriented House Holding system for CitiCorp Savings. This system matched all accounts for house holds to support a Portfolio Management system.
• Developed software generators for Pacific Bell, Charles Schwab & Company, and Arthur Andersen & Company. Applications and testing systems were self generating.
• NT Domain Administrator for West Coast Live, DMR Consulting Group and Pacific Bell.
• Network Administrator for Evolutionary Software Systems.

Background

Michael Faklis received his bachelors degree in Computer Science from Illinois Institute of Technology. He was a founder of the preeminent Software Entrepreneurs' Forum (SEF), and ran Internet services for public radio's West Coast Live.

Resume Summary

Skills and Services

Education

Areas of Knowledge and Experience

Work Experience

Work Experience Detail

Access San Francisco

San Francisco, California

October 2004 to January 2006

Web Site Maintenance

Access San Francisco is the local cable access television station found on cable channel 29.

Responsibilities:

• Maintain the World Wide Web site.
• Create an public on-line forms kiosk.
• Create private web for the station staff.
• Create private web for the Board of Directors.
• Web Streaming Station ID and Public Service Announcements.

West Coast Live

San Francisco, California

January 1991 to September 2003

Internet Administrator

West Coast Live is San Francisco's Live Radio Show to the World, a public radio show broadcast internationally in front of a live audience from San Francisco.

Responsibilities:

• Establish an Internet presence for a public radio program.
• Creation and maintenance of the first World Wide Web site in public radio.
• Edit weekly Internet newsletter.
• Live RealAudio encoding of the weekly show.
• Administer NT domain supporting show operations, including web servers, FTP servers, mail servers, and RealAudio archive streaming.

Live Show Production

Responsibilities:

• Producer
• Associate Producer
• Caterer
• Crewmember
• Director
• Driver
• Editor
• Foley Artist
• Gaffer
• Grip
• Production Assistant
• Property Assistant
• Property Master
• Publicity Assistant
• Re-recording Mixer
• Sound Crew
• Swing Gang
• Technical Advisor
• Wrangler

Wells Fargo Bank

San Francisco, California

May 2001 to December 2002

Wells Fargo Controlled ESM Automated Update Facility

The Controlled ESM Automated Update Facility established controls, processes and procedures to make Symantec's LiveUpdate facility meet Wells Fargo's standards and practices. The primary goal was to track the lifecycle of each update from acquisition, through QA, to deployment.

Responsibilities:

• Responsible for the development of the project plan.
• Responsible for project design.
• Responsible for the preparation of specific project-related documents.
• Responsible for production of training materials.
• Responsible for the implementation of new ESM components on SPS owned servers.
• Responsible for technical documentation of programs, scripts, installation packages, and/or installation instructions.
• Responsible for communicating all project-related issues and status updates to the Project Manager in a timely fashion.
• Responsible for signing-off on the design, program specs, test plans, test results, and technical documentation.

October 2000 to April 2001

Connected Fast

The Connected Fast (CFast) project objective is to provide Wells Fargo team members with appropriate and timely system access privileges for the resources they need to do their jobs. The design is a web enabled, role-based, decentralized, delegated control, full audit trail, workflow supported security tool for across the enterprise. BMC Software's InControl suite of administrative tools will serve as a foundation for CFast.

Responsibilities:

• Technical Lead responsible for directing the implementation team.
• Responsible for the preparation of specific project-related documents.
• Participate in the development of the project plan.
• Responsible for developing the rollout strategy.
• Responsible for preparing the release documentation.
• Responsible for screening and interviewing potential team members.
• Responsible for the accuracy and completeness of tasks assigned to team members.
• Oversight management of access and availability of documentation to team
• Liaison to the other Technical Lead throughout the test, deployment, and integration of BMC Control-SA products and CFast.
• Responsible for the communication and closure of the design related and technical issues to the vendor.
• Responsible for signing-off on the design, program specs, test plans, test results, and technical documentation.

Charles Schwab & Company

San Francisco, California

September 1999 to August 2000

SEntry Development

SEnty is Schwab's middleware system software layer that exposes mainframe-based data and functionality to the front end interfaces.

Responsibilities:

• Generation, customization, testing, and installation of SEntry C APIs.
• Development of the parameter table update capture and apply agents for the eTicket on SEntry project.
• Design and development of the revised table update capture and apply mechanism for the eTicket on Single Database project.
• Production of SEntry audit reports.

March 1989 to August 1989

Regression Test Bed (RTB)

An automated test environment for QA to verify any subset of production batch and/or on-line processing. The RTB is auto-magically generated from the production environment.

Responsibilities:

• Conceptual design of the system, based on the user requirements.
• Designed and implemented the JCL and control library conversion subsystem.
• Designed and implemented the job ordering subsystem.
• Designed and implemented an application bridge to CA-Scheduler.
• Wrote DATACOM I/O trapping interface.

DMR Consulting Group

San Ramon, California

April 1997 to October 1998

DMR Consulting Group has an out-sourcing contract with Pacific Bell to manage various billing applications.

NT Domain Administrator

Support for domain and users of a Production server-based suite of business applications for Pacific Bell's Purchased Receivables application.

Responsibilities:

• Stabilized Production environment and applications.
• Resolved long-standing file transmission problems with external carrier.
• Implemented a survivable backup/recovery strategy.
• Secured the domain from un-authorized access.
• Wrote operations documentation.
• Edited user documentation.
• Planned Y2K compliance work-effort.

Acting NT Domain Administrator

Support for domain and users of DMR's office LAN.

Responsibilities:

• Recovered the domain after the ex-LAN administrator sabotaged it.
• Implemented a survivable backup/recovery strategy.
• Supported 50 workstation users as needed.

Application Data Base Specialist

Support for Pacific Bell's Purchased Receivables application DB/2 tables.

Responsibilities:

• Wrote Dialog Manager dialogs to manage multiple staged releases of the application tables.
• Maintained application tables.

Pacific Bell

San Francisco, California

May 1996 to December 1996

Billing Inserts

This is the portion of the Pacific Bell billing system that is responsible for inserting variable text onto the phone bill and for inserting pre-printed inserts into the phone bill envelope.

Responsibilities:

• Analysis of the technical aspects of printing billing inserts in foreign languages
• Performance tuning of various batch processes
• Backup support for Production processing

May 1995 to May 1996

Payment External Remittance Collections Information System Environment (PRECISE)

This state wide payment system allows customers to pay their phone bills at third-party authorized payment locations and at Pacific Bell public offices.

Responsibilities:

• Write new processes to support the Revenue Collection Risk Management System (RCRMS)
• Enhanced existing Oracle Forms processes to support RCRMS
• Revised existing Oracle Forms processes to reduce key strokes
• Upgraded UNIX/CICS and UNIX/IMS interfaces
• Upgraded system to current release of HP/UX to support hardware upgrade
• Upgraded system to current release of Oracle DBMS
• Performance upgrade of Oracle processes to use array processing

April 1992 to July 1992

Revenue Accounting Application Regression Test System

This regression test system intended to support regression testing for unit and string tests.

Responsibilities:

• Authored design documents;
• Conceptual Design Document
• Requirements Design Document
• De-block Detail Design Document
• Capture Detail Design Document
• Project Task Plan
• Implemented workbench dialogs;
• File Definition Maintenance Dialog
• Record Field Definition Maintenance Dialog
• Enhanced FileAid Functionality
• Enhanced TSO Command Processor Support
• Command Path Synonym Support
• Compilation Support

December 1989 to November 1991

File Manager for Application Integration Testing

The File Manager is responsible for the identification, collection, and availability of production data used for QA integration testing. The File Manager is also responsible for the availability of all test data created during application integration testing and for the support of regression testing.

Responsibilities:

• Design and implementation of the File Manager environment.

Base Improvement Analysis

Analysis of the underlying problems plaguing the execution of the Base processing, with recommendations of short term and long term solutions.

Responsibilities:

• Analyzed problems reported during past Capture and Base attempts.
• Interviewed management and line personnel responsible for the Capture and Base processing.
• Authored the report.

Project Plan for Capture and Base Processing

This Project for Windows based project plan is a generic template to be customized for specific sets of integration tests.

Responsibilities:

• Prepared the checklist for managing the Capture and Base processing.
• Defined resources utilized for each task.
• Estimated effort and duration for each task.
• Established predecessor and successor relationships for each task.
• Defined new reports for managing the project.

QA Resource Tuning

The QA data center has over-extended it's capacity and is physically unable to grow. The task was to recover capacity the could be better utilized.

Responsibilities:

• Analyzed capacity problems at the QA data center.
• Drafted report describing the approach to resolving the capacity problems.
• Developed a utility to recover lost DASD space.
• Developed TMS reports to identify tape volumes which should be released.

Help Desk Support Analysis

The desire is to support the technical support needs of the organization, by developing a knowledge base of problem reports and a user oriented inference engine so user's can do their own first level support diagnosis.

Responsibilities:

• Review organizational technical support efforts.
• Review commercially available Help Desk support software.
• Draft a report recommending procedures and tools necessary for the long term needs of the organization.
• Prototype a Help Desk Support System with ObjectVision.

LAN/VTAM Support Proposal

The desire was to provide WAN/LAN capabilities to the existing VTAM based regional network.

Responsibilities:

• Drafted a proposal to provide NetBIOS support to personal computers connected to the existing VTAM network.
• Preliminary specification of providing file sharing to personal computers connected to the existing VTAM network.
• Preliminary specification of providing a centralized file backup and archival facility to personal computers connected to the existing VTAM network.

QA Split

The QA data center and operations were moved from Concord, where QA shared DASD, Tapes, and personnel with Production, to San Ramon. Tools developed for the File Manager for Applications Integration Testing, were used to move data files and to provide continued access to Production files remaining at Concord.

Anaheim/Irvine Consolidation

The Anaheim Production data center and operations were merged into the Irvine Production center, to share DASD, Tapes, and personnel. Tools developed for the File Manager for Applications Integration Testing, were used to move data files and to provide continued access as if there were two separate data centers.

Educational Testing Service

Oakland, California

February 1994 to February 1995

Migration to PC Network

Migration of all applications from a DOS-VS mainframe to a PC based network.

Responsibilities:

• Translation from DOS-VS COBOL to Realia COBOL.
• Translation from DOS-VS Easytrieve Plus to Easytrieve/Workstation.
• Translation from DOS-VS assembler to higher level PC based languages.
• Writing batch procedures for PC execution.
• Unit, string, and acceptance testing.
• Revised documentation for the migrated systems.
• General PC and network technical support.

M4 Conversion

Conversion of migrated tape jobs to new PC based tape software.

Responsibilities:

• Installation of new hardware and system software.
• Developed translator program which senses the installed hardware and passes the appropriate tape commands.

Mervyn's

Hayward, California

September 1993 to November 1993

Merchandising Management Information System

Development of an information management system for this national retail chain.

Responsibilities:

• Coding Easytrieve Plus modules to specifications
• Writing Design/1 documents for unit testing
• Unit and string testing

Stanford University Hospital

Stanford, California

October 1992 to May 1993

Conversion of WYLBUR based applications

All WYLBUR based applications were migrated from WYLBUR.

Responsibilities:

• Analyze and document current WYLBUR procedures
• Upgrade procedures to resolve operational problems
• Convert WYLBUR procedures
• Stabilize previously converted applications

Installation of Dun & Bradstreet's Accounts Payable Application

This initial installation included D&B's Account Payable, Common Components, Facility Controls, and Purchase Order applications.

Responsibilities:

• Analysis and definition of Production schedules
• Construction of Job Control meeting site standards
• Building a test environment

Qronos Technology

Santa Clara, California

August 1988 to October 1988

Computer Integrated Manufacturing (CIM)

A manufacturing resource planning and tracking system for industry. This project was to enhance the CIManager subsystem to establish, maintain, and process hierarchical relationships of resources.

Responsibilities:

• Wrote test scripts for the resource hierarchy access subroutine, and for the obsolete resource capacity data purge program.
• Redesigned the obsolete resource capacity data purge program.
• Implemented the resource hierarchy access subroutine and the obsolete resource capacity purge program.
• Unit tested the resource hierarchy access subroutine, the obsolete resource capacity data purge program, the load/capacity analysis inquiry transaction, the load profile maintenance transaction, the resource group maintenance transaction, the load detail inquiry transaction, and the resource group capacity/allocation maintenance transaction.

Amdahl Corporation

Sunnyvale, California

December 1986 to April 1988

Accounts Payable System

Responsibilities:

• Tuned batch processing I/O.
• Corrected check reconciliation processing.
• Implemented new interface for purchase price variance reporting.
• Consolidated all application documentation into the technical library.
• Diagnosed system security and data integrity problems.
• Resolved outstanding system problems.
• Enhanced system functions as requested by the users.

Currency Exchange System

Responsibilities:

• Implemented an automatic procedure to download daily currency exchange rates from the bank's computer to Amdahl Corporation's computer.

Employee Payroll System

Responsibilities:

• Implemented revised pay practices guidelines for field engineers.
• Revised timecard edit reports.
• Resolved outstanding system problems.

August 1985 to December 1985

Amdahl Logistics Management System (ALMS)

Which tracks computer spare parts around the world.

Responsibilities:

• Enhanced software to support the annual world-wide physical inventory of spare parts.

October 1984 to March 1985

Amdahl Logistics Management System (ALMS)

Responsibilities:

• Resolved outstanding system problems.
• Converted the Dialog Manager based II/FS support subsystem to support ALMS testing.

August 1983 to August 1984

Accounts Payable System

Responsibilities:

• Installed two releases of Walker Integrated Interactive Financial Systems (II/FS) Accounts Payable, Purchase Order, Table Maintenance Subsystem (TMS), REPORTBUILD/R, and SCREENBUILD/R products.
• Tested the delivered software, and reporting problems to the vendor. Vendor's fixes were evaluated, tested, documented, and installed as received.
• Corrected problems not addressed by the vendor, including system and data integrity holes.
• Tuned system performance which resulted in significant reductions in physical I/O and logical data base contention.
• Integrated new files, transactions, and reports into the system.
• Wrote REPORTBUILD/R reports to supplement those delivered with the vendor's software.
• Developed a Dialog Manager based subsystem to extend TSO/PDF to automatically generate JCL and CLIST's for system installation, testing, and maintenance.

CitiCorp Savings

Oakland, California

July 1986 to December 1986

Customer Information System (CIF)

Which consolidated all accounts for a customer and tracked the customers performance.

Household Information System (HIF)

Which consolidated all customers in a household and tracked the households performance.

Portfolio Management System (PMS)

Which tracked product and branch performance.

Responsibilities:

Established a satellite technical library.

• Coordinated interfaces to the business operations systems.
• Designed and implemented the customer matching algorithms.
• Designed and implemented the household matching algorithms.
• Implemented the file maintenance job streams.
• Converted the Portfolio Management System (PMS).

Qume Corporation

San Jose, California

May 1985 to June 1985

Accounts Payable System

Responsibilities:

• Installed the current release of Walker Integrated Interactive Financial Systems (II/FS) Accounts Payable, Table Maintenance Subsystem (TMS), REPORTBUILD/R, and SCREENBUILD/R products.
• Performed the vendor's installation confirmation procedure. Variances to expected results were documented and reported to vendor.
• Corrected problems as diagnosed in the vendor's Early Warning Bulletin.
• Installed generic REPORTBUILD/R reports, provided by Amdahl Corporation, to supplement those delivered with the vendor's software.
• Installed a Dialog Manager based subsystem, provided by Amdahl Corporation to extend TSO/PDF to automatically generate JCL and CLIST's for system installation, testing, and maintenance.

Wadsworth Electronic Publishing Company

Belmont, California

April 1983 to July 1983

Responsibilities:

• Pre-publication review of manuscript "GLAS: General Ledger Accounting System for VISICALC".
• Pre-publication review of manuscript outline for "The Microcomputer Accounting Book".

Crocker National Bank

San Francisco, California

March 1982 to March 1983

Deposit Accounting System

Development of operation and information system to replace existing systems.

Responsibilities:

• Assisted in the generation of screen definitions.
• Analysis of providing non-IMS supported functions to Message Processing Programs (MPP).
• Analysis of report generation mechanisms.
• Definition of acceptance criteria for a report writer to be used for generation of most of the system's reports.
• Analysis of the usage and definition of the system's tables.
• Analysis of unit testing requirements and facilities.
• Assisted with the development of module specifications and module coding for the Account Maintenance subsystem.
• Specification of application to Hogan's PEM Data Dictionary and to IBM's Data Dictionary.

Auerbach Associates

Berkeley, California

December 1982 to December 1982

Commodity Exchange System

Feasibility study of automating functions to support the trading of futures on commodity exchanges.

Responsibilities:

• Analyzed and designed a conceptual data store required for real time display and transaction driven updates.
• Analyzed and designed a conceptual VTAM Network Control Program (NCP) required to provide real time information on market status and scheduling of update transactions.
• Analyzed and designed a conceptual IBM PC program for the broker work station required to provide real time graphic display of market status and scheduling of update transactions.
• Assisted in the preparation of a proposal to implement the system.

University of California Berkeley Extension

Berkeley, California

June 1982 to September 1982

Structured ANS COBOL

(An advanced course)

Responsibilities:

• Developed and taught a college level computer science course.

Levi Strauss & Company

San Francisco, California

March 1981 to July 1981

Data Base Administration

Responsibilities:

• Upgraded MFS printer formats for migration from BSC to SNA/SDLC.
• Upgraded DP Chargeback software for a new chart of accounts structure.
• Updated position paper on the Corporate Directory and presented paper to management.
• Reviewed McAuto 3270 Screen Design Aid product and presented a demonstration to DBA staff.
• Wrote a set of generalized IMS/DB utility PROC's in preparation for proposed Dialog Manager based DBA support system to extend TSO/PDF.

February 1980 to May 1980

Corporate Directory

A centralized table maintenance system for on-line and batch usage.

Responsibilities:

• Implemented new tables, as requested by the users.
• Enhanced software to include new table maintenance functions.
• Improved performance by rewriting JCL.
• Documented software and operations procedures.
• Wrote a position paper on the requirements of a system rewrite.
• Solved many long-standing user problems.

Bank of California

San Francisco, California

November 1980 to February 1981

Negotiable Order Withdrawal (NOW)

Installation of a purchased software package to process interest bearing checking accounts.

Responsibilities:

• Trouble-shot and lent technical expertise as needed during installation.
• Developed parameter driven JCL and PROC's to support both test and production environments.
• Performed post implementation fine tuning, including conversion to VSAM via the ISAM/VSAM interface.

Tymshare Transaction Services

San Francisco, California

May 1980 to September 1980

On-line Alpha Lookup

An enhancement to Tymshare Transaction Service's Bank On-line System, which processes VISA and MASTER CARD requirements. The task was to add a secondary index to the existing cardholder data base, along with applications to use the new path.

Responsibilities:

• Designed the data structures to support the enhancements.
• Designed and implemented programs to support the new data structures.
• Documented the technical specifications.

On-line Collection System

A new product to support the collection of overdue loan payments.

Responsibilities:

• Reviewed and critiqued user requirements document.
• Developed TSO based interim data dictionary to facilitate data collection and project development until IBM's Data Dictionary was installed.
• Performed data flow analysis and designed logical data structures to support the application.
• Evaluated Fast-Path and ADF for possible use in the application.

Introduction to OS/MVS VSAM Class

Developed and twice delivered the course to TTS's staff. The course was predominantly self-study, relying on selected portions of IBM manuals and group review sessions.

Tesseract Corporation

San Francisco, California

May 1979 to December 1979

Personnel Management System

For a large utility company.

Responsibilities:

• Installed FOCUS software package.
• Wrote and/or enhanced programs to process two new on-line inquiry and update transactions.

Insurance Billing Subsystem

For an insurance firm.

Responsibilities:

• Designed and implemented the batch billing subsystem to support the on-line based product.
• Developed and documented OS, WYLBUR, and EASYTRIEVE PROC's in order to reduce clerical effort required by production personnel.
• Assisted with testing the on-line subsystem.
• Tuned the VSAM data bases.

United Air Lines

Maintenance Operations Center

San Francisco International Airport

January 1979 to May 1979

Plant Accounting Package I (PAP 1)

The first phase of a complete manufacturing control system for the center. Phase I was to monitor the rebuilding of jet engines.

Responsibilities:

• Coordinated the project between the various teams.
• Performed critical path and PERT analysis.
• Analyzed data flow and logical data base design.
• Developed conversion plan from existing procedures and systems to the new system.
• Designed the physical data base load and reorganization programs.
• Developed integration testing techniques and procedures.
• Developed acceptance testing techniques and procedures.
• Trained and coordinated personnel in the use of the data dictionary.

Arthur Andersen & Company

Chicago, Illinois

November 1976 to December 1978

On-line Processor

A new facility of Arthur Andersen & Company's LEXICON data dictionary, which would generate an on- line environment for conversational processing in either IMS DB/DC or CICS with DL/1 data bases, from the users processing requirements which were documented on the data dictionary. The LEXICON data dictionary was the forefather of Anderson Consulting's Design/1 product.

Responsibilities:

• Designed utility programs including:
• sign-on/sign-off
• menu selection
• security processor
• recovery processor for the IMS implementation
• message work area generator
• off-line processor
• conversation definition conversation
• Designed and team leadership for the implementation of the off-line processor for the IMS implementation.

FIN-PAC

A generalized general accounting package.

Responsibilities:

• Designed and team leadership for the implementation of the revised Table Maintenance subsystem.
• Designed and implemented three generalized report edit modules.
• Designed new source documents.
• Performed client consulting.
• Researched and evaluated performance considerations of structured coding techniques.

Technical Library

Responsibilities:

• Researched and reported technical inquires to support the world wide Administrative Services division.

Illinois Institute of Technology

Chicago, Illinois

October 1973 to October 1976

Higher Education Planning System

A complete management information system for the university administration. This system supported five distinct work flows (Student records, Faculty records, Course programs, Facility management, and Budget management), as well as providing planning and modeling functions.

Responsibilities:

• Technical Manager of the project.
• Performed work flow, data flow, critical path, and PERT analysis.
• Designed and implemented the new MIS software. The new system took advantage of the latest development and programming techniques, including an active data dictionary and a centralized codes and descriptions data base.
• Successfully installed approximately 300 generalized modular programs which, by means of parameter driven job control, produced in excess of 100 types of reports, in addition to maintaining the data base.
• Revised data collection procedures and source documents as needed to facilitate collection of new data.
• Trained office personnel and management in use and possible misuse of the MIS.
• Data administrator responsible of the integrity of the data bases and reports.
• Production coordinator of both the old and new systems.
• Programmed TAB equipment.
• Developed RFP and evaluated vendor proposals for replacement of RJE and TAB equipment.

Computer Sciences Corporation

Oak Brook, Illinois

April 1973 to October 1973

The Oak Brook office of CSC was a time sharing service bureau.

Responsibilities:

• Operated two UNIVAC 1100's under four distinct operating systems.
• Scheduled client printer time.
• Assisted engineers during graveyard preventative maintenance.
• Responded to client inquires during non-prime time.

Computax Corporation

Skokie, Illinois

December 1972 to May 1973

Computax Corporation is a service bureau that processes federal and state income tax returns.

Responsibilities:

• Scheduled work at two remote UNIVAC 1100 sites.
• Supervised couriers.
• Supervised operations of four IBM 360/22's and TAB shop.
• Maintained liaison between IBM/TAB and UNIVAC sites.
• Trained remote site operators in the use of Computax packaged programs.
• Assisted remote UNIVAC sites as needed.
• Wrote JCL for special and/or recovery jobs.
• Programmed TAB equipment.
• Reorganized layout of TAB shop computer room floor to facilitate easier operations and to reduce lost time.

University Computing Company

Chicago, Illinois

October 1971 to December 1972

The Chicago office of the UCC service bureau offered complete data processing services to its clients, including consulting, time sharing, keypunch, and production systems.

Responsibilities:

• Operated all computer systems and communications equipment.
• Scheduled client processing on evening shift.
• Installed computer hardware and communications equipment.
• Programmed TAB equipment.
• Wrote utility programs to transfer print files between computer systems.
• Performed client consulting.

Education

Illinois Institute of Technology

Chicago, Illinois

August 1970 to August 1978

Degree: Bachelor of Arts in Computer Science

Computer Science courses:

Minor in Management

Management courses:

University of California at Santa Cruz Extension

Fall 1990 to Spring 1991

University of California at Berkeley Extension

Spring 1991 to Fall 1996

Open Technology Services

Fall 1992

Professional Organizations

Computer Professionals for Social Responsibility (CPSR)

Association of Computing Machinery (ACM)

Microsoft Software Developers Network (MSDN)

Code Of Ethics

• I will not misrepresent my expertise. If I do not have the relevant expertise for a particular project, I will inform the client of this fact. I will not undertake or continue any consulting assignment which I can not reasonably expect to complete with professional competence.
• Before a project begins, I will agree on a time schedule with the client. I will keep the client regularly informed of my progress, and inform the client immediately, if it becomes evident that the agreed upon schedule can not be met.
• In discussing projects with the client, I will avoid excessive optimism. I will provide objective judgment so that the client is aware of the existence and extent of the risks involved. I will not knowingly misrepresent facts nor in any recommendation subordinate my judgment to others.
• I will exercise my best judgment to protect the proprietary position of the client and avoid conflict of interest situations. I will refuse work when to accept it would compromise my ethical position with respect with the client.
• I will strive to have a clear understanding with the client concerning the end products of the contract, and what becomes the property of the client.
• I will not work on military applications.
• In all cases I will conduct myself by the basic precepts of honesty and integrity.

Partial Skills Cross Reference

System Design

• Design of the File management Environment for dynamically collecting and managing test data from production, for Pacific Bell.
• Conceptual design of the Regression Test Bed (RTB) for Charles Schwab & Co., Inc.
• Internal design of the Customer Information File (CIF) and Household Information File (HIF) systems for CitiCorp Savings.
• Internal design of the Deposit Accounting System (DAS) for Crocker National Bank.
• Internal design of the On-line Collection System for Tymshare Transaction Services.
• Internal design and implementation of the On-line Alpha Lookup enhancements to Tymshare Transaction Services Bank On-line System.
• Internal design of the Plant Accounting Package (PAP 1) for United Air Lines.
• Internal Design and IMS implementation of the On-line Processor facility to Arthur Andersen & Company's LEXICON data dictionary.
• Design and implementation of the revised Table Maintenance subsystem to Arthur Andersen & Company's FIN-PAC generalized accounting system.
• Internal design and implementation of enhancements to the reporting subsystem of Arthur Andersen & Company's FIN-PAC generalized accounting system.
• Design and implementation of an operational and management information system for Illinois Institute of Technology.

Generalized and Table Driven Software

• Conceptual design and implementation of the Regression Test Bed (RTB) for Charles Schwab & Co., Inc.
• Installed and customized the Portfolio Management System (PMS) for CitiCorp Savings.
• Installed and enhanced Walker's Integrated Interactive Financial Systems (II/FS) applications and personalizers at Amdahl Corporation and Qume Corporation.
• Design and development of a Deposit Account System (DAS) at Crocker National Bank, based on Hogan's Process Environment Manager (PEM).
• Problem solving on Levi Strauss & Company's Corporate Directory (a centralized table maintenance system).
• Installation and enhancements to Florida Software's Demand Deposit Accounting (DDA-IV) system for the Bank of California.
• Enhanced an insurance billing system for Tesseract Corporation.
• Development of Arthur Andersen & Company's On-line Processor facility of their LEXICON data dictionary.
• Enhancements to Arthur Andersen & Company's FIN-PAC general accounting system.
• Developed Illinois Institute of Technology's management information system.

Table Maintenance Systems

• Installation of Walker's Integrated Interactive Financial System (II/FS) Table Maintenance System (TMS) product at Amdahl Corporation and Qume Corporation.
• Analysis of system tables, based on Hogan's Process Environment Manager (PEM), at Crocker National Bank.
• Problem solving on Levi Strauss & Company's Corporate Directory (a centralized table maintenance system).
• Redesigned and leaded implementation of the Table Maintenance subsystem of Arthur Andersen & Company's FIN-PAC general accounting system.
• Installed Engineering and Education System's (EES) codes and tables subsystem, and developed a dictionary and table driven management information system at Illinois Institute of Technology.

Data Dictionaries

• Created and maintained ALMS system definitions on DATAMANAGER at Amdahl Corporation.
• Corrected definitions in the Walker Integrated Interactive Financial System's (II/FS) REPORTBUILD/R data dictionary at Amdahl Corporation.
• Defined application to Hogan's Process Environment Manager (PEM) data dictionary and IBM's Data Dictionary at Crocker National Bank.
• Developed interim data dictionary at Tymshare Transaction Services in preparation of the IBM Data Dictionary installation.
• Taught a data dictionary class and coordinated dictionary maintenance for the Plant Accounting Package (PAP-1) development project at United Air Lines.
• Development of Arthur Andersen & Company's On-line Processor facility of their LEXICON data dictionary.
• Installation of the Engineering and Education System's (EES) data dictionary, and development of a dictionary driven management information system at Illinois Institute of Technology.

Data Administration

• Managed Purchased Receivables tables for DMR Consulting Group.
• Definition of file relationships to the Walker Integrated Interactive Systems (II/FS) REPORTBUILD/R data dictionary at Amdahl Corporation.
• Definition of reporting data requirements for the Deposit Accounting System (DAS) project at Crocker National Bank.
• Normalized system tables data for the Deposit Accounting System (DAS) project at Crocker National Bank.
• Analysis of system tables requirements at Levi Strauss & Company.
• Normalized data structures to support On-line Alpha Lookup project at Tymshare Transaction Services.
• Normalized logical data base design for the On-line Collection System project at Tymshare Transaction Services.
• Data flow analysis and logical data base design review for the Plant Accounting Package (PAP 1) project at United Air Lines.
• Data Administrator responsible for data integrity and definitions for the Higher Education Planning System at Illinois Institute of Technology.

Life Cycle Development Methodology

• SECOE development process for Pacific Bell.
• Structured Design Methodology (SDM) for the external design phase, and STRADIS for the internal design phase on the Deposit Accounting System (DAS) at Crocker National Bank.
• Yourdon's design methodology on the Plant Accounting Package (PAP 1) at United Air Lines.
• Arthur Andersen & Company's system planning methodology for all work at Arthur Andersen & Company.
• Life cycle development methodology based on Citibank's and Weyerhauser's methodologies used on the Higher Education Planning System (HEPS) at Illinois Institute of Technology.

System Tuning

• Developed utilities to recover lost DASD space for Pacific Bell.
• Walker's Integrated Interactive Financial Systems (II/FS) software at Amdahl Corporation.
• The Corporate Directory (a centralized table system) batch maintenance subsystem at Levi Strauss & Company.
• Florida Software's Demand Deposit Accounting system (DDA-IV) at the Bank of California.
• Tesseract Corporation's Insurance Billing subsystem at Tesseract Corporation.
• Arthur Andersen & Company's FIN-PAC General Accounting Package, at Arthur Andersen & Company.
• Higher Education Planning System (HEPS) at Illinois Institute of Technology.

Testing

• Design of the File Manager Environment which managed the application regression test system for Pacific Bell.
• Conceptual design of the Regression Test Bed (RTB) for Charles Schwab & Co., Inc.
• Tested enhancements to Qronos Technology's Computer Integrated Manufacturing (CIM) system.
• Developed regression test facility for Amdahl Corporation's Accounts Payable and Logistics Management systems.
• Tested examples for manuscripts for Wadsworth Electronic Publishing Company.
• Analyzed unit test requirements and facilities for Crocker National Bank's Deposit Accounting System.
• Developed integration testing techniques and procedures for United Air Lines' Plant Accounting Package.
• Developed unit, string, integration, and regression test scripts for all client work.

Packaged Software Installation

• Installed Dun and Bradstreet's Accounts Payable system for Stanford University Hospital.
• Installed and enhanced Walker Integrated Interactive Financial Systems (II/FS) applications and personalizers at Amdahl Corporation and Qume Corporation.
• Installed and enhanced Florida Software's Demand Deposit Accounting (DDA-IV) system for the Bank of California.
• Installed Engineering and Education Systems' (EES) Higher Education Planning System (HEPS) at Illinois Institute of Technology.

Packaged Software Conversion

• Installation of a Demand Deposit Accounting system, which was latter converted to VSAM utilizing the ISAM/VSAM interface, for the Bank of California.
• Conversion of a Personnel Management System, to a time-sharing system utilizing FOCUS, for Tesseract Corporation.
• Conversion of a Higher Education Planning System from IBM OS COBOL to Univac 1100 EXEC 8 COBOL for Illinois Institute of Technology.

Instruction

• Developed and taught an 'Advanced ANS COBOL' course for the University of California Berkeley Extension.
• Developed and twice taught an 'Introduction to OS/MVS VSAM' class for Tymshare Transaction Services.
• Taught data dictionary concepts and maintenance at United Air Lines.
• Guest lectured on 'The Implications of Large Data Bases on COBOL Applications' for a file management class at Illinois Institute of Technology.

IMS DB/DC

• Enhanced and maintained the Amdahl Logistics Management System (ALMS) at Amdahl Corporation.
• Installation of Walker's Integrated Interactive Financial Systems (II/FS) software for Amdahl Corporation.
• Internal design and preliminary implementation of the Deposit Accounting System for Crocker National Bank.
• Assisted Levi Strauss & Company in migrating their applications from BSC to SNA/SDLC.
• Wrote a set of generalized IMS/DB utility PROCs for Levi Strauss & Company.
• Enhanced Levi Strauss & Company's centralized table system.
• Design of the On-line Collection System for Tymshare Transaction Services.
• Assisted in the design and IMS implementation of the On-line Processor facility of Arthur Andersen & Company's LEXICON Data Dictionary.

VSAM

• Taught indexed file processing utilizing VSAM for an 'Advanced ANS COBOL' class for the University of California Berkeley Extension.
• Conversion of an ISAM Demand Deposit Accounting system to VSAM for the Bank of California.
• Developed and twice taught an 'Introduction to OS/MVS VSAM' class for Tymshare Transaction Services.
• Design and implementation of an On-line Alpha Lookup subsystem, including phonetic inquiry, for an existing 2.5 million account data base for Tymshare Transaction Services.
• Fine tuning a VSAM based Insurance Billing system for Tesseract Corporation.
• Extensive experience with IMS data bases utilizing VSAM access methods.

DB2/SQL

• Managed Purchased Receivables tables for DMR Consulting Group.
• Developed data base access and maintenance programs for Qronos Technology's Computer Integrated Manufacturing (CIM) system.

COBOL

• Developed numerous PC and mainframe based applications using CA-Realia COBOL.
• Developed and taught an 'Advanced ANS COBOL' course for the University of California Berkeley Extension.
• Research on Structured Coding Techniques affect on programmer productivity and processing efficiencies for Arthur Andersen & Company.
• Guest lectured on 'The Implications of Large Data Bases on COBOL Applications' at Illinois Institute of Technology.
• Designed, wrote, and enhanced hundreds of COBOL programs over the last twenty years.

Personal Computers

• Backup to the Domain Administrator responsible for supporting 50 workstations at DMR Consulting Group.
• Implemented automated FTP processes for Stanford University Hospital.
• Repaired, configured and maintained department personal computers at Pacific Bell.
• Designed and implemented financial tracking and forecasting model for Software Entrepreneurs' Forum.
• Implemented Currency Exchange telecommunications interface for Amdahl Corporation.
• Modeled field engineer pay practices guidelines for Amdahl Corporation.
• Configured IBM compatible 3270-PC workstations for CitiCorp Savings.
• Reviewed spreadsheet applications for Wadsworth Electronic Publishing Company.
• Analyzed commodity exchange system for Auerbach Associates.
• Configured and managed operational systems for Evolutionary Software Systems.

LAN Management

• Domain Administrator for the Pacific Bell's Purchased Receivables Production domain for DMR Consulting Group.
• Backup to the Domain Administrator responsible for supporting 50 workstations at DMR Consulting Group.
• Installed and administrated LAN Server network at Evolutionary Software Systems.
• Installed and administrated Windows for Workgroups network at Evolutionary Software Systems.
• Tested Windows for Workgroups client on a Novell network at Stanford University Hospital.
• Installed and administrated LANtasic network at Evolutionary Software Systems.

Glossary

CA-ASM2

Computer Associates Archival System Management utility

CIM

Qronos Technology's Computer Integrated Manufacturing system.

DDA IV

Florida Software's Demand Deposit Accounting application package.

DFHSM

IBM's Data Facility Hierarchical Storage Manager facility.

Dialog Manager

Language for developing TSO/SPF dialogs. Language includes screen definitions, skeletons, tables, messages, and procedures. The procedures may be constructed with any combination of CLISTs, REXX, COBOL, or other procedural language.

DMS 1100

Univac's CODASYL data base facility.

FIN-PAC

Arthur Andersen & Company's General Accounting product.

GrandView

Symantec's outline processor product for MS-DOS.

HEPS

Engineering and Education Systems' Higher Education Planning System.

II/FS

Walker Interactive Products Integrated Interactive Financial Systems family of products.

LEXICON

Arthur Andersen & Company's data dictionary and software generator system. This was the forefather of Andersen Consulting's Design/1 product.

OS/MVS

General purpose multiprogramming and multiprocessing operating system for IBM mainframes and compatibles.

PEM

Hogan Software's Process Environment Manager environment.

TMS

Tape Management System developed originally by UCC, and now owned by Computer Associates.

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